Privacy Policy for Gallowglass Taste

At Gallowglass Taste, located at 38 Ormond Quay Upper, Smithfield, Dublin 7, D07 W36F, Ireland, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information gathered through our professional culinary arts programmes, short-term cooking classes, food and beverage management courses, guided food tours, catering services, culinary cultural exchange programmes, and our online platform. We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect various types of information to provide and improve our services.

• Personal Identification Information: This includes your name, email address, postal address, phone number, and date of birth, which you provide when registering for courses, classes, tours, or services, making a booking, or contacting us.
• Payment Information: When you purchase our services, we collect payment details such as credit/debit card numbers. This information is processed securely by third-party payment processors, and we do not store full payment card details on our servers.
• Dietary and Health Information: For culinary classes, catering, and tours, we may ask about your dietary restrictions, allergies, or relevant health conditions to ensure your safety and enjoyment. This sensitive information is treated with the utmost care and confidentiality.
• Correspondence: Records of your communications with us, including emails, phone calls, and other interactions.
• Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates and times of your visits. This data helps us understand user behaviour and improve our site.

2. How We Use Your Information

We use the collected information for various purposes:

• Service Provision: To provide and manage your participation in our professional culinary arts programmes, short-term cooking classes, food and beverage management courses, guided food tours, catering services, and culinary cultural exchange programmes. This includes processing registrations, bookings, and payments.
• Communication: To communicate with you regarding your bookings, services, confirmations, updates, and to respond to your inquiries and requests.
• Personalisation: To tailor our services and communications to your preferences, including dietary needs and special requests for culinary events.
• Marketing and Promotional Purposes: With your consent, we may send you newsletters, promotional materials, or information about new courses, classes, tours, or special offers that may be of interest to you. You can opt out of these communications at any time.
• Improvement of Services: To understand how our services are used, conduct research and analysis, and identify areas for improvement in our programmes, courses, and online platform.
• Legal Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, and safety of Gallowglass Taste, our customers, and others. This includes fraud prevention and security measure.

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, IT support, email delivery, and customer service. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer necessary to retain your information, we will securely delete or anonymise it.

5. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ( "Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@gallowglasstaste.ie or by post to our address: Gallowglass Taste, 38 Ormond Quay Upper, Smithfield, Dublin 7, D07 W36F, Ireland. We will respond to your request within one month.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Cookies

Our online platform uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, analyse site usage, and serve relevant content. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

• By Post: Gallowglass Taste, 38 Ormond Quay Upper, Smithfield, Dublin 7, D07 W36F, Ireland
• By Phone: +353 1 670 9876
• By Email: info@gallowglasstaste.ie